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Here's a list of our Health Unit's key policies. Click on a title below for more information about the policy:

More Key Policies

Terms of Use

Use of this website and all other WECHU websites are subject to these terms of use.  Some of our websites may have additional terms of use.  Please check each website.

Website Privacy Statement

WECHU administers mandated public health programs to keep our community healthy. Depending on an individual’s relationship with us and how they interact with us, the specific personal information or personal health information that we collect, use and disclose and the related purposes varies.

Virtual Waiting Rooms

To provide our community with safer access to the COVID-19 vaccine, Windsor-Essex County Health Unit (“WECHU”) has partnered with CrowdHandler Ltd. (“CrowdHandler”), an online platform specializing in virtual waiting rooms (“Virtual Waiting Rooms”).

AODA Customer Service Policy

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is Provincial Legislation with the purpose of developing, implementing and enforcing accessibility standards in order to achieve accessibility for persons with disabilities with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises on or before January 1, 2025.

Privacy Statement

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) provides an individual with the right to access information under the custody and control of an institution, including one's own personal information (Section I - MFIPPA). There are certain limitations that may exclude records from being accessible: the records may be exempt, confidentiality provisions may apply or the request may be considered frivolous or vexatious.

Purchase Order Terms and Conditions

These Terms and Conditions form part of every purchase order (“PO”) issued by Windsor-Essex County Health Unit (“Health Unit”). Subject to section 2 below, these Terms and Conditions supersede and take precedence over any and all previous verbal or written arrangements in connection with the subject matter of the PO and no other terms and conditions shall apply to the PO, unless agreed to in writing by the Health Unit.