September 2025 Board of Health Meeting - June 15 - July 14, 2025 Communications Update Information Report

Meeting Document Type
Information Report
June 15 - July 14, 2025 Communications Update

PREPARED BY: Communications Department 

DATE: 2025-09-18

SUBJECT: Communications Report July 2025


BACKGROUND/PURPOSE:

Provide regular marketing and communication updates to the Board of Health.

Monthly comparisons of various marketing and communication channels
SOURCE June 15 - July 14 May 15 - June 14 DIFFERENCE
News Releases, Media Advisories and Statements, or Notices Issued 11 9 2
Media Requests Received 6 17 -11
Wechu.org pageviews  90,737 89,667 1,070
YouTube Channel Subscribers 1,839 1,838 1
Email Subscribers 6,707 6,723 -16
Emails Distributed 14 13 1
Facebook Fans  19,871 19,851 20
Facebook Posts 70 73 -3
Twitter Followers 8,306 8,316 -10
Twitter Posts 66 65 1
Instagram Followers 2,087 2,072 15
Instagram Posts 36 25 11
LinkedIn Followers 1,950 1,930 20
LinkedIn Posts 14 21 -7
Media Exposure 197 201 -4

Data Notes can be provided upon request.

Media Exposure Overview Graph

Media exposure overview graph

Notes: From June 15 – July 14, we experienced four main peaks in media exposure.

On June 18, 25, and July 2 – the spikes in our media coverage was due to a weekly provincial news story which provided an update on measles, mentioning all public health units with cases. The spike on July 11 is related to stories on a heat alert along with the weekly beach water testing results.

Website Overview Graph

Website overview graph - June to July 2025

Notes: Darker blue line is current timeframe. From June 15 – July 14, we saw very steady web traffic at a comparable level to last month.

Social Media Overview Graph

June social media overview graph

Notes: Lighter blue line is current timeframe. From June 15 – July 14, we saw an increase in followers across all platforms with the exception of Twitter, where we continue to see a gradual decrease in followers. This may be explained by the number of people who are opting to leave the platform in protest of Elon Musk’s management.

Discussion – Phase 3 of Corporate Campaign

Supporting better health for all - corporate campaign graphic
 

At the end of 2024, the Communications Department rolled out the WECHU’s Corporate Campaign (Supporting Better Health for All) through a variety of media outlets. The four professional-created videos and corresponding audio files rolled out on Google, Meta, and two local radio stations.

As a change from the Phase 2 campaign, the videos were issued in opposite order to determine if the order made a difference in view interest.

The assets performed well on both Google and Meta with the following metrics:

  Google Ads Meta Ads
Video Impressions Views Impressions Views Clicks
Video 4 – Ensuring your wellbeing 334,278 7,550 219,744 31,757 1,653
Video 3 – Community services 135,873 9,375 241,892 32,031 1,391
Video 2 – Best known services 194,644 8,675 188,088 25,861 1,343
Video 1 – Outdoors 229,837 8,589 142,911 22,304 1,409