September 2023 Board of Health Meeting - June 15, 2023 - July 14, 2023 Communications Update Information Report

Meeting Document Type
Information Report
June 15, 2023 - July 14, 2023 Communications Update

PREPARED BY:

Communications Department

DATE:

September 21, 2023

SUBJECT:

June 15, 2023 – July 14, 2023, Communications Update


BACKGROUND/PURPOSE:

Provide regular marketing and communication updates to the Board of Health.

SOURCE June 15 - July 14 May 15 - June 14 DIFFERENCE
News Releases, Media Advisories and Statements,or Notices Issued 10 8 2
Media Requests Received 20 25 -5
Wechu.org pageviews 94,832 90,097 4,737
YouTube Channel Subscribers 1,741 1,731 10
Email Subscribers 7,353 7,419 -66
Emails Distributed 16 10 6
Facebook Fans 19,128 19,097 31
Facebook Posts 71 65 6
Twitter Followers 8,679 8,691 -12
Twitter Posts 69 66 3
Instagram Followers 1,557 1,555 2
Instagram Posts 45 31 14
Linked In Followers 1,546 1,511 35
Linked In Posts 22 17 5
Media Exposure 97 99 -2

Data Notes can be provided upon request

Media Exposure Overview Graph

Media exposure overview chart

Notes: Between June 15 – July 14, we experienced one large peak, and three smaller peaks in media exposure:

June 15 & 21 – Beach water results were shared via email and social media posts on these two dates, resulting in 11 and 5 stories, respectively.

June 28 – An air quality statement for our region was issued due to the forest fires in Northern Ontario and Quebec, as well as beach water testing results. Combined, this resulted in 21 news stories.

July 5 – We issued beach water testing results, a heat alert, and an opioid overdose alert, which resulted in 17 stories (total).

July 12 – Beach water testing results were issued, resulting in 8 stories.


Website Overview Graph

Website traffic overview chart

Notes: During the timeframe of June 14 – July 15, we saw similar website traffic as the previous period. There was a small uptick on July 5, corresponding with the release of the weekly beach water testing results.


Social Media Overview Graph

Social media overview graph

Note: Overall, our social media followers / fans remained consistent over the month.


DISCUSSION

Be Mpox Aware graphic

The Communications Department worked closely with the Infectious Disease Prevention Department on a campaign to raise awareness of, and educate people about, MPox. The campaign was multi-faceted, including components such as paid social media posts and a full-page ad in Windsor Life magazine.

There were three paid posts on Facebook which resulted in 702 total link clicks, which took viewers to https://www.wechu.org/mpox. This achieved the goal of boosting web traffic.

Windsor Life magazine has a reach of 60,922 via the printed edition.