Information for Parents & Caregivers

If your child has symptoms of COVID-19, visit our Individuals with Symptoms, Positive Cases, and Close Contacts webpage for next steps.

The Government of Canada’s website provides information on how to care for a child who has COVID-19.

For medical or health advice, contact your health care provider or Health Connect Ontario at 1-866-797-0000.

If a child is having difficulty breathing or develops severe symptoms, call 9-1-1.

  • When calling an ambulance, tell the dispatcher that the child has/may have COVID-19. If a child is going to the hospital in a private vehicle, call ahead and let the hospital know they have/may have COVID-19.


Instructions for how to use a Rapid Antigen Test (RAT) are provided with the test itself; however, the following instructional videos provide clear visual demonstrations on how to perform a RAT.

Visit the links below for further direction related to the specific test you are using:

Vaccine Information for Children, Youth and Caregivers

Information, booking, and ways to ease anxiety about getting a vaccine.

Safety Guidance

It is always important to continue to follow public health advice:

  1. Stay home and do not go to work or school if you are sick.
  2. Stay up to date with your COVID-19 vaccinations.
  3. Wear a well-fitted medical or non-medical mask in public settings.
  4. Maintain a 2 metre distance from others in public settings.
  5. Wash your hands with soap and water thoroughly and often.
  6. Avoid touching your eyes, nose, and mouth with unwashed hands.
  7. Cover mouth & nose with a tissue or use the inside of your elbow when you cough or sneeze.
  8. Maintain good ventilation in indoor spaces.

The Paediatric Emergency Diversion Service is available at the Met Campus of Windsor Regional Hospital 7 days a week from 3 p.m. to 11 p.m.

Masking tips for children that are sensitive to touch:

  • Use a soft fabric mask
  • Find a mask that ties around the head, or use a clip to tie the ear loops behind the head

Download Masking Poster

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