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General Information

WECHU 2019 Novel Coronavirus HCP Investigation and Reporting Form (PDF)

  • For up to date information on local case counts and those from surrounding regions, visit the Local Updates section.
  • Case Definition
    • For clinical testing purposes: health professionals who are involved in the assessment and management of possible COVID-19 cases are encouraged to consult Tables 1 and 2 in the daily WHO Situation Report to help inform their decision making.
    • The case definition for COVID-19 has been updated and is current as of March 13, 2020. This information may change frequently, please check back often for updates.
  • Clinical signs and symptoms
    The Ministry has created an updated COVID-19 Reference Document for Symptoms
    • The most common signs and symptoms are:
      • fever
      • cough   
      • shortness of breath
  • Lab Testing

Frequently Asked Questions

If I work in healthcare and have travelled outside of Canada, can I return to work?

  • Please connect with your employer directly. Your employer, in consultation with public health, will conduct a risk assessment. Certain “essential” workers are permitted to return to work under certain conditions.
  • If the essential worker is exempted from self-isolation on public health’s recommendation, all efforts should be made to minimize their contact with others.
  • In addition, returning essential workers must follow these conditions:
    • Take and record their temperature on a daily basis for 14 days, monitor symptoms and report to public health daily
    • At any point, if they develop symptoms (even mild), they must immediately self-isolate, be excluded from work and tested for COVID-19

How can I find child care if I am required to work as a health care or emergency services worker?

Health care and other frontline workers, including doctors, nurses, paramedics, firefighters, police, and correctional officers, are able to access safe, local emergency child care. These child care centres are required to follow existing health and safety requirements and have a plan in place should any staff, children or parents be exposed to the virus.

View the list of childcare facilities operating for this purpose in the City of Windsor

Guidance Documents

Several guidance documents related to COVID-19 have been produced by the Ministry of Health for a number of health care sectors

Testing Resources

Signage & Resources


The following signage has been created by Ontario’s Ministry of Health for health care settings.


Immunization Programs

Due to the COVID-19 pandemic, many healthcare services have been impacted, including the disruption of immunization services. As a result, this can increase the number of susceptible individuals and the risk of vaccine-preventable disease outbreaks. Therefore, healthcare providers should continue to provide immunizations healthy individuals in the community. The Public Health Agency of Canada has prepared a guidance document on the continuity of immunization programs for all age groups and priority populations during COVID-19.

Healthcare providers should follow routine practices and precautions when providing immunizations, by considering the following recommendations:

  • Screening all clients prior to visits
  • Non-medical masks for parents
  • Physical distancing between patients at the clinic
  • Scheduling considerations
  • Personal protective equipment when necessary.

WECHU Updates and Alerts:

A list of current clinician communications
Date Issued Title Topic
20-Mar-2020 Updated Recommendations For Personal Protective Equipment (PPE) Infectious Disease Prevention
3-Mar-2020 Updated Case Definition and Testing COVID 19 (Novel Coronavirus 2019) Infectious Disease Prevention
25-Feb-2020 Updated Testing COVID 19 (Novel Coronavirus 2019) Infectious Disease Prevention
10-Feb-2020 Revised Case Definition Novel Coronavirus (2019-nCoV) Infectious Disease Prevention
31-Jan-2020 Novel Coronavirus (2019-nCoV) Infectious Disease Prevention
24-Jan-2020 Novel Coronavirus (2019-nCoV) Outbreak Infectious Disease Prevention

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