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Some individuals may experience greater difficulty in attending their COVID-19 vaccination appointment due to potential barriers, including a lack of safe transportation, childcare services, or other accessibility concerns. There is a variety of local supports available to reduce these barriers and help residents who have appointments attend the vaccination sites.   

Furthermore, COVID-19 has disproportionately affected certain neighbourhoods and communities across Windsor and Essex County, making some areas “Hot Spots” for COVID-19 rates, deaths, hospitalizations, and transmission. Local efforts are in place to help those living in “Hot Spot” postal code areas of N8X, N8Y, N9A, N9B, N9C, N8H, and N9Y attend their vaccination appointments as safely and easily as possible.

Free Transportation for “Hot Spot” Communities

Residents living in “Hot Spot” postal code areas of N8X, N8Y, N9A, N9B, and N9C can contact Vets Cab at (519) 256-2621 to take advantage of the Windsor-Essex Regional Chamber of Commerce program and arrange free transportation to mass vaccination sites. For those living in postal code areas of N8H and N9Y, please call Sun Parlor Taxi at (519) 326-9063.

The program is still operational by the Chamber through funding by CRST.

Free Childcare for Families and “Hot Spot” Communities

The ‘Be Back Soon’ program run by Connections Early Years Family Centre, funded through Pathway to Potential, provides no-cost, unlicensed short-term childcare for qualifying parents with young children by Registered Early Childhood educators. Families who qualify can utilize this service while they attend their vaccination appointment.

This program is also providing free unlicensed childcare to families living in “Hot Spot” postal code areas of N8X, N8Y, N9A, N9B, N9C, N8H, and N9Y while they attend their vaccination appointment. Transportation is available.

For more information or to book and appointment, contact Connections at 519-252-9696. 

Free Transportation for Individuals with Mobility Issues or Disabilities

The Government of Ontario is investing in a partnership with the Ontario Community Support Association (OCSA) to help provide free transportation to individuals with a physical disability or mobility issue, including seniors with mobility issues, and no access to safe transportation during COVID-19.

To be eligible, you must:

  • have a vaccine appointment booked for the date you are requesting transportation,
  • be a person with a disability, including physical, mental, developmental, learning, mobility, vision, or hearing impairment, and
  • have limited or no access to safe and accessible transportation or face barriers to getting to and from a COVID-19 vaccine appointment.

Visit the OCSA website to Request a Ride now.

Accessible Transportation Services

Checker Cab:

Residents who require wheelchair accessible taxi services can contact Checker Cab at (519) 254-7777.

Transportation to and from a mass vaccination site will be free of charge.

CareLink Health Transit:

CareLink Health Transit under direction of Community Support Centre of Essex County is currently providing subsidized accessible transportation for ambulatory, wheelchair bound and stretcher bound residents of Windsor Essex County to vaccination sites. Residents must book in advance of their ride to ensure availability.

Please call 1-855-728-1433 ext. 1 for more information and to book your rides.

Transit Windsor – Vaccine Free Ride Program

Transit Windsor is currently offering a Vaccine Free Ride program for all individuals requiring transportation services. This service provides free round-trip service to those being vaccinated at a mass vaccination site – simply let the bus operator know you are traveling to or from your vaccination appointment to receive your free trip. Please use the Transit Windsor website to help you in plan your trip.

On-Site Accessibility & Interpretation Services

All mass vaccination sites are accessible and have wheelchairs available on-site for use if needed. Free parking is also available at vaccination sites. View additional parking information for St. Clair College SportsPlex and Devonshire Mall. If you need assistance during your vaccination appointment, your caregiver or support person may accompany you.

Interpretation services are available at the vaccination sites.

Support for Homebound Individuals

Individuals who are homebound can request accessible transportation support by calling 2-1-1. This free helpline is available 24 hours a day and can offer referrals to local services available to help with transportation to a vaccination site.

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Last modified: 
Thursday, January 13, 2022 - 3:59pm