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If you or someone you care about is struggling with cannabis or other substance use, find the right help for you below.

Get Help Right Now

If your child ingests a drug, or you or someone else is having a bad reaction to a drug, call the Ontario Poison Centre (1-800-268-9017) or 911 immediately.

Ontario Poison Centre
(24 hours/7 days a week)
1-800-268-9017

Telephone service providing expert poison advice to the public and health-care professionals in Ontario. Staff are highly trained in treating poisonings and drug overdoses and provide advice about common poison exposures such as medicine, plants and industrial chemicals.

Connex Ontario
Telephone or Web Chat Service for Adults (24 hours/7 days a week)

Addiction, Mental Health, and Problem Gambling Services
1-866-531-2600

Connex Ontario provides free, confidential, and anonymous information and referral to drug and alcohol treatment services across Ontario. Services available in English and French, and can be provided in over 170 languages on request.

Kids Help Phone
Telephone or Web Chat Service for Children and Youth (24 hours/7 days a week)
1-800-668-6868

Safe, private, and non-judgmental phone counselling, web counselling and referral service for children and youth. Service available in English and French.

Local Addiction Treatment Services in Windsor-Essex

Getting help in Windsor and Essex County for alcohol or drug problems.

Are you ready to talk to someone about your alcohol or drug problems? Confused about how to start looking for help? Not sure you want to get help? It’s never too early or too late to talk to someone about alcohol or drug problems. These questions might help you decide if it’s time to talk to someone about getting help.

  1. Have you ever had any problems related to your use of alcohol or other drugs?
  2. Has a relative, friend, doctor, or other health care worker ever been concerned about your drug use or drinking, or suggested that you cut down on the amount you drink?
  3. Have you ever said to someone “I don’t have a problem” (with alcohol or drugs)…but at the same time, you’re wondering if you do have a problem?

If you answered yes to one or more of these questions, you may be ready to talk to someone.

Now that you’re ready, ask for help!

A good place to start is by looking to those you trust.

  • A friend or family member.
  • A community health worker like a social worker, doctor, counsellor, nurse, clergy, pharmacist, nurse practitioner, and other community professional.
  • If you visit the Mission, Street Health, The Salvation Army, or some other assistance agency, ask one of their staff members for help.

Find help for alcohol and drug problems.

Making phone calls can be a good place to start. If you don’t have a phone, ask to use a friend or family member’s phone. The internet can be helpful too. If you don’t have access to a computer ask a friend or family member to help. Also, every library in Windsor and Essex County has computers with internet access for free public use. You may also want to go to an agency that has helped you in the past and talk to someone there.

Be prepared to share personal information.

When a person calls a community health worker for help with an alcohol and drug problem, it’s normal to be asked personal questions. This helps the worker understand you and your needs. If you’re not comfortable sharing personal information, talk to the worker about how you feel and why you’re uncomfortable. Here are some questions you may want to ask the worker:

  • Can you explain to me how my personal information will be kept private?
  • Will my personal information be shared in any way?
  • What will you do with my personal information?
  • Once I talk to you, will I have to talk to anyone else?

Be prepared to be referred.

Sometimes an agency doesn’t offer the kind of help you need and you’ll need a referral. A referral is when a community health worker suggests that you talk to another agency that offers the kind of help you need. Calling different agencies and sharing your personal information with different people can be confusing and aggravating. Those feelings are common but it’s a normal practice for referrals to be made to better suit your specific needs.

You’re ready to make a phone call, now what?

See the list of services in Windsor and Essex County so you can choose the best place to start.

High Schools

519-258-8211 or 1-888-447-4468

You can talk with a Mental Health and Addiction nurse about alcohol, marijuana, opioids, or other substances. Students can call directly. Also a school, hospital, or community agency can refer. The referral form is available by calling or going on line to the CCAC website.

Post-Secondary Counselling for Students

University of Windsor
519-253-3000 ext. 4616 – CAW Centre room 293

St. Clair College
519-972-2727 ext. 4226 – Room 206

Post-Secondary Student Helplines

Good2Talk
1-866-925-5454

Free, confidential helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7.

Keep.meSAFE
1-844-451-9700

For international students. 24/7 confidential support.

Access County Community Support Services
Phone: 519-733-8983 ext. 25
Toll-Free: 1-877-733-8983 ext. 25
Youth Transitional Support Program
23 Mill Street West, Kingsville ON

Offers one-to-one support, advocacy, and community referrals to youth aged 16 to 24 throughout Essex County.


Alcoholics Anonymous
Windsor: 519-256-9975
Leamington: 519-999-1234
Open to anyone who wants to do something about his or her drinking problem. All ages.


Brentwood Recovery Home
519-253-2441
2335 Dougall Ave., Windsor, ON
Offers residential and non-residential addiction treatment for men and women,16 years of age and older. Non-residential programming, 13 to 15 years old. Call intake at ext. 206 before visiting.


Can Am Friendship Centre
519-253-3243
2929 Howard Ave., Windsor, ON
Assists Aboriginal people with alcohol/drug issues. All ages.


Canadian Mental Health Association
519-255-7440
1400 Windsor Ave., Windsor, ON

One on One Addictions Support Program
Helps individuals who have a diagnosis of mental illness and struggle with an addiction to develop a treatment plan. Ages 16 years and older.

Concurrent Disorders Family Group
Provides support and education to individuals who have a family member with a concurrent disorder (those with mental illness and substance use).

Sobriety Through Accessing Group Education and Support (S.T.A.G.E.S.) program.
On-going support for those with concurrent disorders.

R.E.A.C.H. Program
A group to support individuals living with a mental illness and substance use disorder, who are thinking about changing from using to recovering.


Centre for Addiction and Mental Health, Rainbow Services (LGBTTTIQ)
Intake and Assessment: 1-416-535-8501ext. 2
Program: 1-416-535-8501 ext. 37062 (21-day residential treatment program for people living outside the greater Toronto area)
60 White Squirrel Way, 4th Floor, Toronto, ON

Residential and non-residential specialized treatment offered in Toronto, to lesbian, gay, bisexual, transgender, transsexual, two-spirit, and intersex people, who are concerned about their use of drugs and alcohol. Services covered by OHIP. No referral required. Ages 18 years and older.


Community Crisis Services
519-973-4435 (24 hour, 7 days a week crisis line)
Windsor Regional Hospital - Ouellette Campus, Jeanne Mance Building, 1st floor.
Open Monday to Friday, 9 a.m. to 4 p.m. Walk-ins welcome.

Services are covered by OHIP. Ages 16 and older.
After hours: Windsor Regional Hospital, Ouellette Campus, Emergency Department. Ages 16 and older.


Crossroads Centre for Personal Empowerment
519-252-5456
1980 Ottawa St., Lower Unit, Windsor, ON
Education, support, and counselling. Ages 18 and older.


Family Services Windsor-Essex Counselling and Advocacy Centre
519-966-5010
Toll free: 1-888-933-1831
1770 Langlois Avenue, Windsor, ON

Confidential voluntary short or long-term counselling services to families, individuals, and couples. Ages 16 and older.


Hôtel Dieu Grace Healthcare, Addiction Assessment and Outpatient Service
All program services provided at:
3740 Connaught Avenue, Windsor (Withdrawal Management Services Building)

There are no fees. Services are covered by O.H.I.P. Ages 16 and older.

Assessment and Referral Program
519-257-5220
Tayfour Campus (private entrance on Connaught Street)

Designated assessment and referral centre in Windsor-Essex for persons wishing to access treatment for addiction to alcohol and/or drugs. Helps individuals determine appropriate treatment options.

Withdrawal Management Services
519-257-5225
Professional, residential, non-medical services for men and women 16 years of age and older who are intoxicated and in crisis. Individuals have the opportunity to admit themselves into the detoxification unit where they can safely withdraw. Advised to call to ensure bed availability.

Concurrent Disorders Program
519-257-5125
An outpatient program for persons, aged 16 years of age or older, with a diagnosed mental health disorder and alcohol or chemical use and dependence.

Problem Gambling Services
519-254-2112
1453 Prince Rd., One North Emara Building, Windsor, ON
194 Talbot Street West, Leamington (Erie Shores HealthCare)
Gambling addiction specific counselling available to individuals experiencing gambling problems, as well as affected family members and friends.


House of Sophrosyne
519-252-2711 intake ext. 115
1771 Chappell Ave., Windsor, ON
35 day residential addiction/trauma program for women. New residents arrive on Mondays.

United Way Community Aftercare programs
519-252-2711 ext. 109
Windsor: 1574 Lincoln Rd.
Leamington: 215 Talbot St. E.

Caring Connections Nurturing
226-347-3957
Support services for pregnant women or women with children aged newborn to six years old.

Supportive Housing Program
519-252-2711 ext. 107
A concurrent supportive housing program. Eight units available.
All services for women ages 16 and older.


Narcotics Anonymous
519-566-3830
1-888-811-3887
Open to anyone who wants to do something about his or her drug use. All ages.


New Beginnings – Non-Residential Attendance Centre
Phone: 519-971-0973
1015 highland Ave., Windsor, ON
Offers individual substance use counselling.
Provides assessment and treatment for mandated youth justice clients, and those referred by the WECDSB for substance use and dependency. Ages 12-20 years old.


Salvation Army MAST (Men’s Addiction Support and Treatment Program)
519-253-7473
Windsor Community and Rehabilitation Centre
355 Church Street, Windsor, ON
Day treatment addiction counselling program. Services are free. All ages.


Windsor Essex Community Health Centre
Teen Health Centre
519-253-8481
1361 Ouellette Ave., Windsor, ON
City and county services available at several locations. Counselling services are free. Ages 12 to 24 years old.


Windsor Life Centre
519-972-8160
PO Box 31070, Windsor, ON
A Christian-based substance and alcohol recovery and rehabilitation program for women. Ages 18 years and older.

Alcoholics Anonymous
Windsor: 519-256-9975
Leamington: 519-999-1234
Open to anyone who wants to do something about his or her drinking problem.


Brentwood Recovery Home
519-253-2441
2335 Dougall Ave., Windsor, ON
Offers residential and non-residential addiction treatment for men and women,16 years of age and older. Programming for those aged 13 to 15 years is non-residential. Call intake at ext. 206 before visiting.


Can Am Friendship Centre
519-253-3243
2929 Howard Ave., Windsor, ON
Assists Aboriginal people with alcohol/drug issues. All ages.


Canadian Mental Health Association
519-255-7440
1400 Windsor Ave., Windsor, ON

One to One Addictions Support Program
Helps individuals who have a diagnosis of mental illness and struggle with an addiction to develop a treatment plan. Ages 16 years and older.

Concurrent Disorders Family Group
Provides support and education to individuals who have a family member with a concurrent disorder (those with mental illness and substance use).

Sobriety Through Accessing Group Education and Support (S.T.A.G.E.S.) program
On-going support for those with concurrent disorders.

R.E.A.C.H. Program
A group to support individuals living with a mental illness and substance use disorder, who are thinking about changing from using to recovering.


Centre for Addiction and Mental Health, Rainbow Services (LGBTTTIQ)
Intake and Assessment: 1-416-535-8501ext. 2
Program: 1-416-535-8501 ext. 37062 (21-day residential treatment program for people living outside the greater Toronto area)

60 White Squirrel Way, 4th Floor, Toronto, ON
Residential and non-residential specialized treatment offered in Toronto, to lesbian, gay, bisexual, transgender, transsexual, two-spirit, and intersex people, who are concerned about their use of drugs and alcohol. Services covered by OHIP. No referral required. Ages 18 years and older.


Community Crisis Services
519-973-4435 (24 hour, 7 days a week crisis line)
Windsor Regional Hospital - Ouellette Campus, Jeanne Mance Building, 1st floor.
Open Monday to Friday, 9 a.m. to 4 p.m. Walk-ins welcome.
Services are covered by OHIP. Ages 16 and older.
After hours: Windsor Regional Hospital, Ouellette Campus, Emergency Department. Ages 16 and older.


Crossroads Centre for Personal Empowerment
519-252-5456
1980 Ottawa St., Lower Unit, Windsor, ON
Education, support, and counselling. Ages 18 and older.


Employee Assistance Programs (EAP)
EAPs are offered by some workplaces and can help employees and their families with alcohol and drug problems. To learn if your workplace offers an EAP, ask your union representative, health and safety representative, or human resources officer.


Family Services Windsor-Essex Counselling and Advocacy Centre
519-966-5010
Toll free: 1-888-933-1831
1770 Langlois Avenue, Windsor, ON
Confidential voluntary short or long-term counselling services to families, individuals, and couples. Ages 16 and older.


Hôtel Dieu Grace Healthcare, Addiction Assessment and Outpatient Service
All program services provided at:
3740 Connaught Avenue, Windsor (in the Withdrawal Management Services Building)
There are no fees. Services are covered by O.H.I.P. Ages 16 and older.

Assessment and Referral Program
519-257-5220
Tayfour Campus (private entrance on Connaught Street)

Designated assessment and referral centre in Windsor-Essex for persons wishing to access treatment for addiction to alcohol and/or drugs. Helps individuals determine appropriate treatment options.

Withdrawal Management Services
519-257-5225

Professional, residential, non-medical services for men and women 16 years of age and older who are intoxicated and in crisis. Individuals have the opportunity to admit themselves into the detoxification unit where they can safely withdraw. Advised to call to ensure bed availability.

Concurrent Disorders Program
519-257-5125

An outpatient program for persons, aged 16 years of age or older, with a diagnosed mental health disorder and alcohol or chemical use and dependence.

Problem Gambling Services
519-254-2112
1453 Prince Rd., One North Emara Building, Windsor, ON
194 Talbot Street West, Leamington (Erie Shores HealthCare)

Gambling addiction specific counselling available to individuals experiencing gambling problems, as well as affected family members and friends.


House of Sophrosyne
519-252-2711 intake ext. 115
1771 Chappell Ave., Windsor, ON
35 day residential addiction/trauma program for women. New residents arrive on Mondays.

United Way Community Aftercare programs
519-252-2711 ext. 109
Windsor: 1574 Lincoln Rd.
Leamington: 215 Talbot St. E.

Caring Connections Nurturing
226-347-3957
Support services for pregnant women or women with children aged newborn to six years old.

Supportive Housing Program
519-252-2711 ext. 107
A concurrent supportive housing program. Eight units available.
All services for women ages 16 and older.


Narcotics Anonymous
519-566-3830
1-888-811-3887
Open to anyone who wants to do something about his or her drug use. All ages.


Salvation Army MAST (Men’s Addiction Support and Treatment Program)
519-253-7473
Windsor Community and Rehabilitation Centre
355 Church Street, Windsor, ON
Day treatment addiction counselling program. Services are free. All ages.


Windsor Life Centre
519-972-8160
PO Box 31070, Windsor, ON
A Christian-based substance and alcohol recovery and rehabilitation program for women. Ages 18 years and older.

Windsor, ON

City Centre Clinic
519-254-3300
500 Wyandotte St. E.


Downtown Windsor Clinic
519-962-0749
380 Pelissier St.


Erie St. Clair Clinic
519-977-9772
1574 Lincoln Rd.

Erie St. Clair Clinic
519-988-1020
2525 Roseville Garden Drive, Suite 100


Goyeau Street Clinic
519-256-1519
1078 Goyeau St.


Horizons Opioid Treatment Services
1-855-742-9449
1428 Ouellette Ave.


McGaffey Pharmacy
519-944-1717
3555 Tecumseh Rd. E.


Medical Wellness Centre
519-254-0008
60 Park St. W.


Ontario Addiction Treatment Centre (OATC)
519-252-0991
1101 University Ave. W.

Ontario Addiction Treatment Centre (OATC)
519-735-6500
9917 Tecumseh Rd. E.


trueNorth Medical Centre
1-888-878-3563 ext. 4
1078 Goyeau St.


Wyandotte Street Pharmacy
Methadone/Suboxone Clinic
519-258-3333
366 Wyandotte St. W.

Leamington, ON

Erie St. Clair Clinic
519 326-7742
15 John St.


Renew Medical Clinic
519-322-4922
4 Talbot St. E.

Please call the clinics for more information

Multicultural Council of Windsor and Essex County

Phone: 519-255-1127

Website: www.themcc.com

245 Janette Ave. and 7651 Tecumseh Road E., Windsor, ON.

Translation and interpretation services available in more than 50 languages. Professional accredited interpreters are available as a fee for service. However, if the client is a victim of domestic violence, sexual assault, or human trafficking, the service will be provided free of charge

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