Get Help with Substance Use

If you or someone you care about is struggling with alcohol, cannabis, or other substance use, find the right help for you below.

Get Help Right Now

If your child ingests a drug, or you or someone else is having a bad reaction to a drug, 
call the Ontario Poison Centre (1-800-268-9017) or 911 immediately.

If you are in crisis, please call the local crisis line 519-973-4435, 911 
or go to your closest hospital emergency department.



Community Crisis Centre – Hotel-Dieu Grace Healthcare

Intervention services offered 24 hours a day, seven days a week to individuals who require immediate assessment, psychosocial intervention, medical intervention, and support. Follow-up crisis counselling and referrals. Ages 16+.

Available Services:

24 hour Crisis Telephone Line 

Walk-in Service

Community Crisis Centre 
Crisis and Mental Wellness Centre 
744 Ouellette Ave. 
8:00 a.m. to 8:00 p.m. 7 days/week

Windsor Regional Hospital - Ouellette Campus, Emergency Department 
1030 Ouellette Ave. 
7:00 a.m. - 11:00 p.m. 7 days/week

Ontario Poison Centre  
(24 hours/7 days a week) 

Telephone service providing expert poison advice to the public and health-care professionals. Get advice about common poison exposures such as medicine, plants and industrial chemicals, as well as drug overdoses.

The Mental Health and Addictions Urgent Care Centre

519.257.5111 ext. 77968

Canadian Mental Health Association Windsor-Essex County Branch

1400 Windsor Avenue 
Monday 11:30 a.m. – 7:30 p.m. 
Tuesday 8:30 a.m. – 4:30 p.m. 
Wednesday 11:30 a.m. – 7:30 p.m. 
Thursday 11:30 a.m. – 7:30 p.m. 
Friday 8:30 am – 4:30 pm

Walk-in service for adults or youth who need immediate mental health or addictions support. Ages 16 +


Connex Ontario - Addiction, Mental Health, and Problem Gambling Services 
Telephone or Web Chat Service for Adults. Free, confidential information and referral to drug and alcohol treatment services across Ontario. *Services in English, French, and over 170 languages. All ages.

Windsor-Essex Counselling Support Line (WECSL) 
519-946-3277 or 1-877-451-1055

Available 24 hours a day, 7 days a week. 
The WECSL is available to the community and offers professional counselling by members of the Ontario College of Social Workers, who are experienced in providing personal counselling services.

CACCF Telemedicine Addiction Counselling 
Canadian Addictions Counsellors Certification Federation is currently offering online or telephone addiction counselling sessions and are available FREE of charge!

Wellness Together Canada 
Provides free online resources, tools, apps, and one-on-one phone counselling for those looking for support on mental health and substance use issues.

Kids Help Phone  
24 hours/7 days a week 
Telephone or Web Chat Service for Children and Youth. Safe, private, and non-judgmental phone counselling, web counselling and referral service for children and youth. *Services in English and French. Ages 29 and under.

Alcoholics Anonymous (Windsor-Essex)  
Offers online support programs

Narcotic Anonymous (Essex-Kent) 
Offers outdoor or online meetings  
A guided, self-help program using workbooks, with phone coaching support, or ask your primary care provider for a referral.

24/7 anonymous online education and discussion platform for mental health support.

Additional Online Resources


Aegis Health 

Central Windsor 
1883 Turner Rd 
Downtown Windsor 
1083 Ouellette Ave. 
Outpatient clinic. *Services in English, French, Polish, and Mandarin. All ages.

ACCESS County Community Support Services 
519-733-8983 ext. 25 
Toll-Free: 1-877-733-8983 ext. 25 
Youth Transitional Support Program 
23 Mill Street West, Kingsville 
One-to-one support, advocacy, and community referrals. Ages 16-24.

Alcoholics Anonymous 
Windsor: 519-256-9975 
Leamington: 519-999-1234 
Offers individual and group support to individuals living with problematic alcohol use, or for their friends and family. All ages.

Brentwood Recovery Home 
519-253-2441 ext. 206 
2335 Dougall Ave., Windsor 
Residential addiction treatment with non-residential aftercare for men and women. Supports available for parents, family, & friends of persons challenged by addiction. Ages 16+. 
Non-residential addiction treatment program. Ages 13-15.

Can Am Friendship Centre 
2929 Howard Ave., Windsor 
Assists Aboriginal people living with alcohol/drug issues. *English and French. All ages.

Canadian Mental Health Association 
1400 Windsor Ave., Windsor

One to One Addictions Support program. 
Helps individuals who have a diagnosis of mental illness and struggle with an addiction. Ages 16+.

Concurrent Disorders Family Group. 
Provides support and education to individuals who have a family member living with mental illness and substance use. Ages 16+.

Sobriety Through Accessing Group Education and Support (S.T.A.G.E.S.) program. 
On-going support for those living with mental illness and substance use. Ages 16+.

Centre for Addiction and Mental Health, Rainbow Services (LGBT) 
1-416-535-8501 ext. 2 
Program: 1-416-535-8501 ext. 37062 
60 White Squirrel Way, Toronto 
Residential and non-residential specialized treatment offered in Toronto to lesbian, gay, bisexual, transgender, transsexual, two-spirit, and intersex people, concerned about their use of drugs and alcohol. Ages 18+.

Crossroads Centre for Personal Empowerment 
1980 Ottawa St., Lower Unit, Windsor 
Education, support, and counselling. Ages 18+.

Downtown Mission - Phoenix Recovery and Wellness Program 
519-962-5582 ext 803 or 804 
875 Ouellette Ave, Suite 300, Windsor 
Free, 12-week day treatment program for men and women. Offers counselling, education, and support services, and use of the Downtown Mission Fitness Centre. Ages 18+.

Employee Assistance Programs (EAP) 
EAPs are offered by some workplaces and can help employees and their families with alcohol and drug problems. To learn if your workplace offers an EAP, ask your union representative, health and safety representative, or human resources officer.

Family Services Windsor-Essex Counselling and Advocacy Centre 
Toll free: 1-888-933-1831 
1770 Langlois Ave., Windsor 
Confidential, voluntary, short or longterm counselling services to families, individuals, and couples. Ages 16+.

Hôtel-Dieu Grace Healthcare

Addiction Assessment and Referral Program  
Crisis and Mental Wellness Centre 
TSC Building  
744 Ouellette Avenue, Windsor

Call 519.257.5224 
Walk-in. Attend our Walk-In Intake on Tuesday 1:30 p.m. to 4:00 p.m. or Friday 9:00 a.m. to 11:30 a.m.

Designated assessment and referral centre in Windsor-Essex for persons wishing to access treatment for addiction to alcohol and/or drugs. Helps individuals determine appropriate treatment options. Services in all languages upon request. Ages 16+.

Withdrawal Management Services 
Withdrawal Management Centre 
3740 Connaught Ave., Windsor 
Professional, residential, non-medical services for individuals who are intoxicated and in crisis. Individuals can admit themselves into the detoxification unit where they can safely withdraw. Call to ensure bed availability. Ages 16+

Concurrent Disorders Program 
519-257-5125 ext. 1 
Toldo Neurobehavioural Institute, CPH 3rd floor 
1453 Prince Rd, Windsor 
An outpatient program for persons with a diagnosed mental health disorder and alcohol or substance dependence. Ages 16+.

House of Sophrosyne 
519-252-2711 intake ext. 115 
1771 Chappell Ave., Windsor 
35 day residential addiction/trauma program for women. Ages 16+. 

House of Sophrosyne - Outreach Programs 
5305 Adstoll, Windsor, ON 
Ages 16+.

Community Programs 
Transitional Care, Continuing Care, Brief Crisis Counselling for men and women, Educational Services

Caring Connection 
Moms in Recovery, Father’s in Recovery, Continuing Care, Brief Intervention and Crisis Intervention  

Supportive and Transitional Housing Windsor & County 
Windsor 519-560-7359 concurrent treatment program 
Windsor: 519-791-3137 non-concurrent 
County: 519-990-7547

Virtual Addiction Treatment 
Online pre-treatment, addiction treatment, and transitional care.

Family Program 
For those impacted by a loved one’s addiction or grieving a loss of someone due to substance use. Individual or private group sessions.

Justice Program 
For men or women incarcerated at the Southwest Detention Centre or navigating the Justice System.

Lasalle Empowerment Assistance Program (L.E.A.P.) 
519-969-5210 ext. 2531 
1015 Erie St. E., Windsor 
(Spiritual Soldiers Coffee Compound) 
Meets bi-weekly on Thursdays from 6-8 p.m. Free peer to peer support in a safe, discreet, non-judgemental environment to help empower individuals struggling with their addiction to opiates or other substances, or entering the journey of recovery. Ages 18-25.

Narcotics Anonymous 
Toll free: 1-888-811-3887 
Open to anyone who wants to do something about his or her substance use. All Ages.

New Beginnings (Non-Residential Attendance Centre) 
1015 Highland Avenue, Windsor 
1049 Janette Avenue, Windsor 
Offers individual substance use counselling. Provides assessment and treatment for mandated youth justice clients. Ages 12-20 years and those referred by the WECDSB for substance use and dependency.

Windsor Essex Community Health Centre 
weCHC - Teen Health 
1361 Ouellette Ave., Windsor 
City and county services available at several locations. Free counselling services. Ages 12-24

S.T.E.P.S. (Stability Through Education Prevention and Support)

weCHC - Sandwich 
519-258-6002 ext. 420 
Cell: 519-563-8993 
3325 College Avenue, Windsor

weCHC - Leamington 
519-997-2828 ext. 865 
Cell: 519-564-1230 
33 Princess St., Suite 450, Leamington 
A voluntary program that embraces use reduction and abstinence goals through one-on-one and family counselling, groups, and outreach. Individuals on Methadone, Suboxone, and Naltrexone are welcome. We have two locations but will also meet clients where they are throughout Windsor-Essex. Ages 16+.

Windsor Life Centre 
4490 7th Concession, Windsor 
A Christian-based substance and alcohol recovery and rehabilitation program for women. Ages 18+.

Windsor Team Care – One Team Recovery  
2475 McDougall St. Suite 245, Windsor 
One Team Recovery is a harm reduction-based, 5-week outpatient substance abuse program.

MEDICATION-ASSISTED TREATMENT (including Methadone and Suboxone)

Windsor, ON

Aegis Health Group 
Central Windsor 
1883 Turner Rd 
Downtown Windsor 
1083 Ouellette Ave

City Centre Clinic 
500 Wyandotte St. E.

Downtown Windsor Clinic 
380 Pelissier St.

Erie St. Clair Clinic 
1574 Lincoln Rd. 
2525 Roseville Garden Dr., Suite 100

Goyeau Street Clinic 
1078 Goyeau St.

Horizons Opioid Treatment Services 
1428 Ouellette Ave.

Medical Wellness Centre 
60 Park St. W.

McGaffey Pharmacy 
3955 Tecumseh Rd. E.

Ontario Addiction Treatment Centre (OATC) 
1101 University Ave. W.

Ontario Addiction Treatment Centre (OATC) 
9917 Tecumseh Rd. E.

trueNorth Medical Centre 
1-888-878-3563 ext. 4 
1078 Goyeau St.

Wyandotte Street Pharmacy 
366 Wyandotte St. W.

Leamington, ON

Erie St. Clair Clinic 
15 John St.

Renew Medical Clinic 
4 Talbot St. E.

Please call the clinics for more information.


High School 
Students can call directly to talk with a Mental Health and Addiction nurse about alcohol, marijuana, opioids, or other substances.

A school, hospital, or community agency can also refer by calling 519-258-8211 or 1-888-447-4468 or going online.

Post-Secondary School Counselling for Students

University of Windsor 
519-253-3000 ext. 4616 – CAW Centre room 293

St. Clair College 
519-972-2727 ext. 4226 – Room 206



The information in this document is current to 
October 2019.

If a service or program on this brochure is 
no longer offered or it has changed, please call 
519-258-2146 ext. 3100


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