May 2026 Board of Health Meeting - March 15 , 2026 to April 14, 2026 Communications Update Information Report

Meeting Document Type
Information Report
March 15 , 2026 to April 14, 2026 Communications Update

PREPARED BYCommunications

DATE2026-05-14

SUBJECTCommunications Report April 2026


BACKGROUND/PURPOSE:

Provide regular marketing and communication updates to the Board of Health.

Monthly comparisons of various marketing and communication channels
SOURCE March 15 – April 14 February 15 – March 14 Difference
News Releases, Media Advisories and Statements, or Notices Issued 2 8 -6
Media Requests Received 8 17 -9
Wechu.org pageviews  72,310 84,875 -12,565
YouTube Channel Subscribers 1,867 1,866 1
Email Subscribers 6,565 6,584 -19
Emails Distributed 6 9 -3
Facebook Fans  26,504 26,489 15
Facebook Posts 67 75 -8
Twitter Followers 8,269 8,278 -9
Twitter Posts 60 64 -4
Instagram Followers 2,302 2,275 27
Instagram Posts 36 43 -7
LinkedIn Followers 2,137 2,099 38
LinkedIn Posts 27 22 5
Media Exposure 23 80 -57

Media Exposure Overview Graph

Media exposure overview graph

Notes: From March 15 – April 14, we experienced three larger peaks in media exposure with smaller echo waves of coverage. The first main peak (March 16)was related to a provincial story around the defunding of safe consumption sites, the second peak (March 31) featured coverage of our secondary student Immunization for School Pupils Act update, and the third peak (April 11) focused on an update to Amherstburg’s business license process (for the public health inspection component). 

Website Overview Graph

Website overview graph

Notes: Darker blue line is current timeframe. From March 15 – April 14, we saw the usual pattern of website visits throughout the week and dropping on the weekends. However, traffic was at a lower level than the previous month, which can be explained by the decrease in news releases issued. 

Social Media Overview Graph (followers)

Social media overview graph

Notes: Lighter blue lines are the current timeframe. From March 15 – April 14, we saw increases in followers on our Meta and LinkedIn platforms, and a small decrease on X.

Discussion – Immunization of School Pupils Act (ISPA)

Get immunized - report vaccines - graphic for wechu campaign

The Communications Department supported the Immunization Department with a variety of communication items throughout the ISPA enforcement campaign. The campaign officially started at the end of January and ran through early April. During the campaign, three news releases were issued, two ads were run on Meta platforms, and four social posts were boosted. 

 Of the news releases, two were issued regarding the elementary student process and one focused on the secondary student phase. The three emails averaged an open rate of 30% with the general subscribers and 45% with the media. From these news releases, a total of 17 stories were published (original stories and echoes inclusive). 

The two paid ads on Meta reached a total of 61,316 accounts and yielded 1,512 clicks on the hyperlink. The goal of the ads was to direct users to ICON where they could update immunization records. The four boosted social posts had the same goal of driving users to ICON. In total, the four posts reached 22,308 accounts across the month and yielded nearly 700 link clicks.