September 2025 Board of Health Meeting - July 15 - August 14, 2025 Communications Update Information Report

Meeting Document Type
Information Report
July 15 - August 14, 2025 Communications Update

PREPARED BY: Communications Department 

DATE: 2025-09-18

SUBJECT: Communications Report August 2025


BACKGROUND/PURPOSE:

Provide regular marketing and communication updates to the Board of Health.

Monthly comparisons of various marketing and communication channels
SOURCE July 15 - August 14 June 15 - July 14 DIFFERENCE
News Releases, Media Advisories and Statements, or Notices Issued 16 11 5
Media Requests Received 20 6 14
Wechu.org pageviews  110,031 90,737 19,294
YouTube Channel Subscribers 1,843 1,839 4
Email Subscribers 6,664 6,707 -43
Emails Distributed 20 14 6
Facebook Fans  19,996 19,871 128
Facebook Posts 88 70 18
Twitter Followers 8,312 8,306 6
Twitter Posts 86 66 20
Instagram Followers 2,104 2,087 17
Instagram Posts 36 36 0
LinkedIn Followers 1,962 1,950 12
LinkedIn Posts 31 14 17
Media Exposure 245 197 48

Data Notes can be provided upon request.

Media Exposure Overview Graph

Media exposure overview graph for August 2025

Notes: From July 15 – August 14, we experienced four main peaks in media exposure (July 16, 24, August 6, 13), all related to the weekly provincial measles update. The smaller peak on July 28 was related to a heat alert, and the August 11 spike followed a news release for West Nile Virus detection in local mosquito pools.

Website Overview Graph

Website overview graph - August 2025

Notes: Darker blue line is current timeframe. From July 15 – August 14, we saw very steady web traffic at a comparable level to last month. The large peak on August 12 can be explained by the news release issued around West Nile Virus detection.

Social Media Overview Graph

Social Media overview graph - August 2025

Notes: Lighter blue line is current timeframe. From July 15 – August 14, we saw an increase in followers across all platforms. This month we saw a small increase in followers on X (Twitter) where we have previously continued to see a decrease. 

Discussion – Substance Use Awareness via Social Media

Substance use ad used on social media
 

To help support a public notice issued by the Windsor Police Service regarding overdose calls, the Communications Department worked with the Substance Use Prevention and Harm Reduction Department on a series of boosted social media posts. The posts were intended to raise more awareness around overdose prevention and existing services to support those with addictions. 

Four social media posts were issued; each post was boosted over a period of five days with the campaign goal of increasing traffic to the website/increasing engagement. 

The metrics for the posts were as follows:

Metrics based on post topics for social media campaign
Post Topic Views Reach Link Clicks Engagements
Recognizing the signs of an overdose 11,732 7,804 131 146
The Good Samaritan Drug Overdose Act 14,307 8,997 238 267
Mental health and addiction services in Windsor-Essex
(linking to the WEC Connect tool)
12,342 7,388 142 154
National Overdose Response Service hotline for Canadians 7,446 3,776 N/A (phone number provided) 268



List of links present in page
  1. https://www.wechu.org/board-health-meeting-agendas-and-minutes/september-2025-board-health-meeting-july-15-august-14-2025
  2. https://www.wechu.org/board-meetings/september-2025-board-health-meeting