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The Ministry of Health and Long-Term Care has recently released a new regulation, O. Reg. 136/18: Personal Service Settings under the Health Protection and Promotion Act for Personal Service Settings. These changes will come into effect starting July 1, 2018. Some important changes include:

1. Personal Service Owners/Operators must provide details about the personal service setting in writing to the health unit.

According to Sec. 3 (7), written notification must be provided to the health unit and include the following:

  1. The name and location of the personal service setting.
  2. The name and contact information of the person operating the personal service setting.
  3. A list of all the personal services that will be provided at the personal service setting.

Please contact the health unit at 519-258-2146 ext. 4475 for a copy of the information form.


2. List of prohibited services and items:

  • Ear candling or coning services
  • Any personal service involving live aquatic species, including fish pedicures
  • The presence of animals including birds and reptiles
  • Scleral (eye) tattooing
  • Eye piercing – implantation of eye jewellery under the conjunctiva

3. Results of inspection to be posted

It is mandatory for all personal service settings to disclose/post inspection results as requested by the public health inspector.


4. Training

Every operator of a personal service setting shall complete training related to the safe delivery of personal services as required by the public health inspector.

The health unit will be offering a training course to meet this requirement. Details will be provided when the course becomes available.


5. Changes to setting requirements

Section 8 of the regulation lists updated requirements for hand washing sinks and utility sinks that must be provided at a personal service setting.  Please review this section of the regulation carefully. For more information, please contact your area inspector.


6. Changes to record keeping

Section 14 of the regulation lists updated requirements for on-site record keeping.  This includes records related to:

  • Sterilization
  • Disinfection
  • Invasive procedures
  • Accidental exposures

Please note that these records must be kept on site for at least one (1) year and available by request at least two (2) years after.


If you have any questions about these changes, please contact our Environmental Health Hotline at 519-258-2146 ext. 4475 to speak with a Public Health Inspector

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