News Release: Reminder to Community on How to Access COVID-19 Test Results
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FOR IMMEDIATE RELEASE:
Tuesday, July 21, 2020 | 12:30 p.m. | Windsor and Leamington
Based on a recent surge in individuals seeking tests for the COVID-19 virus, local hospitals and the Windsor-Essex County Health Unit (WECHU) are reminding the public about how to find the results of their COVID-19 test taken at either the Windsor Regional Hospital or Erie Shores Healthcare COVID-19 Assessment Centres.
The recent increase in individuals seeking tests has coincided in a high volume of calls to WECHU, Windsor Regional Hospital and Erie Shores Healthcare. Both hospitals host assessment centres for the community – WRH has a testing site at its Ouellette Campus adjacent to the Emergency Department, and ESHC has a site of its own at its campus in Leamington.
Individuals seeking the results of a COVID-19 test can access this information online: https://covid19results.ehealthontario.ca:4443/login. Be sure to have your health card number handy. (Note that not all labs post results online and those with older style red-and-white health cards are not eligible for online results).
Tests are prioritized for individuals who present at the assessment centre with symptoms of COVID-19, or who are considered high risk for health complications from COVID-19. These individuals should receive a result no longer than 24-48 hours after a test. However, testing results for asymptomatic individuals may take as long as seven days. Please keep these estimates in mind and do NOT contact the hospitals for results within these timeframes, as they do not control the timing of testing performed at provincial laboratories.
Those who test positive for COVID-19 WILL be notified both by the WECHU as well as the hospital where they received their COVID-19 test as soon as possible.
We ask that individuals only contact the hospital where their test was taken if (a) they cannot access their results online or (b) they have not seen results online and have been waiting beyond seven (7) days for results (24 hours for high risk or symptomatic individuals).
We appreciate the public’s patience while we all work hard as a system to identify as soon as possible, based on results received from provincial laboratories, those who have tested positive for COVID-19 and need to be notified as soon as possible about next steps in their care.
Also as a reminder, local assessment centre hours are as follows:
- Windsor Regional Hospital – Ouellette Campus: Monday to Friday 8 am to 7 pm; Saturday and Sunday 9 am to 4 pm
- Erie Shores Health Care (Leamington) – Open daily 8 am to 6 pm
You do NOT require a referral to receive a test. You can also try a self-assessment online at ehealthwindsoressex.ca/covid-19-checkup/.