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For Immediate Release
January 9, 2018 | 10:00am| Windsor and Essex County

The Windsor-Essex County Health Unit (WECHU) will be rolling out a phone survey to randomly selected adults in Windsor-Essex in the coming weeks.

“In our 2016 Community Needs Assessment Report, Mental Health was identified as a top priority for Windsor-Essex. Specifically, our report highlighted the need to improve data sources to understand the underlying needs related to mental health. This need was echoed in our Mental Health Profile of Windsor-Essex County, created in August 2016.  In order to plan programs and services that meet the needs of our community, we must improve our understanding of mental health and mental illness in our community” says Dr. Wajid Ahmed, Acting Medical Officer of Health. "This survey will provide us with information from our local residents, so that we can better understand and address this important public health priority."

Ipsos Public Affairs will be conducting the survey on behalf of WECHU. The topics covered will include self-reported mental health, knowledge and attitudes about mental health and mental illness, and knowledge of mental health supports and services.

“In support of the new Ontario Public Health Standards (2018) and in collaboration with our community partners, the WECHU wants to ensure that residents have access to mental health resources, including educational material, crisis help-lines, and other mental health supports" says Nicole Dupuis, Director of Health Promotion. "By assessing baseline knowledge and attitudes, the WECHU and other partners will be able to target efforts to address any gaps."

Residents are encouraged to take the time to complete this confidential and anonymous survey if they are called. The results will inform programs to promote and maintain positive mental health across the lifespan in our homes, schools, and workplaces.

Those with questions or concerns about the survey can call the Windsor-Essex County Health Unit at 519-258-2146 or visit and view the frequently asked questions posted for this community survey.

Media Contact

Communications Department
Windsor-Essex County Health Unit
519-258-2146 ext. 6397 (NEWS)

Frequently Asked Questions:

What is the purpose of the Community Mental Health Survey?

The purpose of the survey is to gather information about mental health awareness, attitudes and knowledge of supports and services in Windsor-Essex.

How did you get my telephone number?

Your number was randomly selected using a computer program from a publicly available database.

Who will be interviewing me?

Windsor-Essex County Health Unit has contracted Ipsos, a Canadian-based market research and public opinion firm, to conduct this study. Ipsos telephone interviewers will be calling you to ask you to participate in the survey.

How long is the survey?

The survey will take approximately 15 minutes of your time. If you are not available at the time Ipsos calls you, you can book a day and time with the interviewer that is more convenient for you.

Do I need to participate?

The survey is completely voluntary. You can choose to decline to participate in the survey or choose to decline specific questions in the survey if you are not comfortable answering. We welcome you, however, to participate. Your opinions matter.

Can I complete the survey if I am not called?

No, at this time we are only collecting data from a random sample of Windsor-Essex residents. This is the best way to provide results that represent the entire community. The results of this survey will provide baseline information that may direct future data collection activities.

Is my information confidential?

Yes, your responses will be confidential and anonymous. We will not be collecting your name, address or other personal information. Responses to questions in the survey will in no way be linked to an individual person.

Who do I contact for more information?

If you have any questions about the survey, please contact:

Ramsey D’Souza
Manager, Epidemiology & Evaluation, Windsor-Essex County Health Unit
519-352-7270 ext. 1285

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