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Friday, October 22, 2021 | 3:00 p.m. | Windsor-Essex County

With the enhanced vaccine certificate program in effect across Ontario, a number of Windsor-Essex residents need support to obtain their proof of vaccination. The Ontario COVID-19 Vaccine Portal requires an individual to input their valid Ontario health card number to access their vaccine receipt. Residents who received their vaccine in Ontario without their health card, or do not have a health card, can now book an appointment with staff from the Windsor-Essex County Health Unit for support.

Residents who do not have a health card number can book an appointment at the Windsor-Essex County Health Unit office at 1005 Ouellette Avenue to obtain their vaccine receipt. Health Unit staff will provide a printed receipt along with a unique COVID-19 identification number. The identification number can then be used to obtain additional copies of their receipt, or the enhanced vaccine certificate with QR code, by calling the Provincial Vaccine Contact Center.

Bookings can be made through the Windsor-Essex County Health Unit’s online appointment application. Residents are required to attend their appointment in-person and present two pieces of identification to verify the information given when the vaccine was received. Identification must include a government-issued photo ID (e.g., drivers’ license, passport). Other supportive identification can include a birth certificate, citizenship card, or a piece of mail with their name and address.

Appointments are required and available Monday to Friday from 12-8 p.m. If a resident needs assistance booking an appointment, they can call 226-773-2200 to be connected to a call center agent. 

Individuals who are able to access their receipt electronically, but are looking for assistance with printing their receipt can visit a branch of the Windsor Public Library or Essex County Library.


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