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Letter of Instruction FAQs

For outdoor events at these locations, the venue is required to follow the Reopening Ontario Act in regards to mask use. Mask use is not required by attendees when outside, but masks are required when accessing any indoor areas such as a washroom. Attendees of outdoor events or dance facilities of nightclubs are required to maintain physical distance with others, and are strongly recommended to wear a mask when within 2 metres of others who are outside of their household.

If you are setting up a special event that is open to the public, please contact the WECHU at 519-258-2146 ext. 4475 and contact your local municipality for guidance. View Special Events and Food Vendor Requirements.

The Instructions are legally enforceable under the Reopening Ontario Act. Failure to comply with these instructions is an offence. Among the enforcement actions that may be taken, charges including significant fines and/or closure of premises. These charges can be issued at the time of offense or retroactively in response to investigation and can be enforced by any provincial offenses officer.

No, only those employees who come within 2 metres of another person who is NOT wearing a mask and there is not a physical barrier between them (e.g. waiters and waitresses) must wear eye protection (e.g., face shield, goggles etc). This applies to both indoor and outdoor settings.

Patrons who are dining indoors at food courts or fast food restaurants must provide proof of identification and proof of being fully vaccinated at the point of entry or at the purchase point.

Yes. In those situations where a social event or gathering is taking place at a space which is also subject to capacity limits, both the gathering size and capacity limit must be adhered to.

Hosts/venues of weddings and funerals should refer to the Reopening Ontario Act regarding specific instructions for vaccination verification related to weddings and funerals. For more information, see Requirements for Funerals and Weddings (page 14).

The letter of instruction is issued by the Medical Officer of Health under the Reopening Ontario Act, Ontario Regulation 364/20. These instructions are enforceable under the ROA. Failure to comply could result in a fine or order to the individual or business.

Each venue or business will have their own practices for maintaining contact lists. Patrons can request that their information is collected and kept securely, and the venue can accommodate as they see fit. If a patron refuses to leave their contact information, the venue must not permit entry, as they are responsible for providing lists to public health for contact tracing, upon request.

Patrons of food or drink establishments (excluding outdoor patios, takeout, and delivery) must provide proof of identification and proof of being fully vaccinated at the point of entry.

The restrictions in the Letter of Instruction become effective at 12:01 a.m. on December 10th, 2021.

Information on current restrictions and public health measures in place under the Reopening Ontario Act can be found on our General Information for Workplaces webpage. There, you can access Sector Specific Guidance. Please note that the more restrictive regulations should be followed when comparing the Letter of Instructions and Reopening Ontario Act.

The owner/operator of the venue is responsible for making sure that an event in their facility is in compliance with all requirements. The venue needs to inform the host/renter if they are responsible for verifying vaccination status and collecting contact information, OR if the venue will provide a staff member to complete the verification and data collection. The venue needs to securely store the contact information of all attendees for 30 days after the event, in case they are asked to provide it to public health.

Being fully vaccinated against COVID-19 is the most important thing you can do to reduce your risk of getting sick, experiencing severe illness from COVID-19, and spreading the virus. While we continue to see reduced hospitalization and less severe illness in fully vaccinated individuals, it is still possible to be infected with the virus and spread to others. We also know that the fewer close contacts we have, the lower the chances of transmission. Reinstating capacity limits will reduce the number of close contacts and help reduce transmission of the virus.