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This page provides guidance for individuals who have COVID-19 or been exposed to COVID-19. For medical or health advice, contact your health care provider or Telehealth Ontario at 1-866-797-0000.

If you have symptoms of COVID-19, are awaiting test results, have a confirmed positive test, or are a close contact, you are required to self-isolate as per Section 22 Class Action Order for Isolation. For more information around this order and its enforcement, please read the Section 22 Class Action Order – Isolation.

If you are having difficulty breathing or experiencing severe symptoms, call 911 immediately. Tell them if you have tested positive, have symptoms, or possible exposure to COVID-19.

Please note: the Windsor-Essex County Health Unit’s (WECHU) case and contact management may provide different guidance to any individual based on their exposure history, context of interactions, and symptom onset. If you have completed your required isolation period, please continue to follow current public health guidelines to prevent re-infection and the spread of COVID-19.

Guidance and information for fully vaccinated or previously positive individuals can be found in the Ministry of Health Guidance for Fully Immunized and Previously Positive Individuals (FR).


Guidance for caregivers, household members and close contacts


If your test result is POSITIVE:

  • Self-isolate from others immediately and determine your next steps (see below).
  • Make a list of your close contacts from 14 days prior to when you started having symptoms to assist in contact tracing. If you have no symptoms or are unsure when you started having symptoms, include your close contacts from 14 days prior to the date you were tested.
  • Tell your close contacts that you tested positive and advise them to view guidance for if you have had high-risk exposure.
  • The WECHU will contact you to follow-up.

Please be advised that WECHU is contacting positive cases as quickly as possible. In the event that your isolation period has ended and your symptoms have been improving for at least 24 hours, it is acceptable to end your isolation prior to being cleared or contacted by the WECHU. The WECHU does not provide written clearance for employees or employers, or travel purposes related to COVID-19 testing or isolation periods. If you require a written proof of your test result, please contact the assessment centre which administered your test.

Next Steps:

  • Have mild to moderate symptoms:
    Self-isolate for 10 days after the day your symptoms started. After 10 days, if your symptoms have been improving for at least 24 hours without the use of fever reducing medications, you can stop isolating.
  • Have severe symptoms or are immunocompromised:
    Self-isolate for 20 days after the day your symptoms started or if you have no symptoms, after the day you were tested. After 20 days, if you have been symptom-free for 24 hours without the use of fever reducing medications, you can stop isolating.
  • Have no symptoms:
    Self-isolate for 10 days after the day you were tested. After 10 days, if you still have no symptoms, you can stop isolating.
  • Developed symptoms during self-isolation:
    Self-isolate for 10 days after your symptoms started. After 10 days, if your symptoms have been improving for at least 24 hours without the use of fever reducing medications, you can stop isolating.
  • Finished isolation period with symptoms:
    Self-isolate until your symptoms have been improving for at least 24 hours without the use of fever reducing medications.

If your test result is NEGATIVE:

  • Self-isolate from others immediately until you determine your next steps (see below).
  • Please note that if you test negative, the WECHU will not contact you, unless you are a confirmed close contact of a positive case or were in a high-risk outbreak setting as identified by the WECHU.

Next steps:

Unless directed by public health to continue isolation, those that are fully vaccinated and have no symptoms are not required to isolate. Self-monitor for 10 days from the date of exposure, wear a mask when outside your home, and maintain physical distancing at all times.

  • Have symptoms:
    Self-isolate until your symptoms have been improving for at least 24 hours without the use of fever reducing medications, or until you receive an alternative diagnosis from your health care provider.
  • Have no symptoms:
    Continue to follow current public health guidelines.

Note: In Ontario, an individual is considered fully vaccinated if they have received:

  • The full series of a COVID-19 vaccine authorized by Health Canada1 , or any combination of such vaccines,
  • One or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or
  • Three doses of a COVID-19 vaccine not authorized by Health Canada; and

  • They received their final dose of the COVID-19 vaccine at least 14 days ago.


What to Do if You Have Been Exposed to Someone with COVID-19

  • Were in close contact with someone who tested positive;
  • Received a notification from the COVID Alert app that you have been exposed;
  • Were in a high-risk outbreak setting as identified by the WECHU; or
  • Have travelled outside of Canada in the last 14 days.

Next steps:

Note: In Ontario, an individual is considered fully vaccinated if they have received:

  • The full series of a COVID-19 vaccine authorized by Health Canada1, or any combination of such vaccines,
  • One or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or
  • Three doses of a COVID-19 vaccine not authorized by Health Canada; and
  • They received their final dose of the COVID-19 vaccine at least 14 days ago.

  • Had a brief interaction with someone who tested positive. These interactions include brushing past someone or non-contact pick-up/deliveries;
  • Were in close contact with someone who is a close contact of a positive case;
  • Were in contact with someone who tested positive while using appropriate Personal Protective Equipment (e.g., wearing both a mask and eye protection,), without other factors that would increase risk of exposure (e.g. very long duration of exposure, confined space with poor ventilation);
  • Were in contact with a positive case with physical distancing measures in place in a well ventilated space (e.g. outdoors) or while separated by a barrier;
  • Were in a low risk outbreak setting as identified by the Health Unit;
  • Visited a public location identified as a possible COVID-19 exposure (See ‘list of Possible COVID-19 Exposures’ and specific instructions);
  • Live in a self-contained separate unit (e.g. separate basement apartment) from a positive case; or
  • Have recently travelled within Canada.

Next Steps:

  • Monitor yourself for symptoms for 14 days after exposure.
  • If you develop symptoms:

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Last modified: 
Tuesday, September 21, 2021 - 11:55am