If you or someone you care about is struggling with alcohol, cannabis, or other substance use, find the right help for you below.
Get Help Right Now
If your child ingests a drug, or you or someone else is having a bad reaction to a drug,
call the Ontario Poison Centre (1-800-268-9017) or 911 immediately.
If you are in crisis, please call the local crisis line 519-973-4435, 911
or go to your closest hospital emergency department.
ALL SERVICES LISTED ON THIS RESOURCE ARE FREE/COVERED BY OHIP
CRISIS AND EMERGENCY SERVICES
These services provide help to those who cannot safely wait for an appointment.
Erie Shores Healthcare
Emergency Department
194 Talbot West, Leamington
24 hours/7 days a week
Hôtel-Dieu Grace Healthcare
24-hour Crisis Telephone Line
519-973-4435
Walk-In Crisis Service
744 Ouellette Ave.
Services for individuals who require immediate assessment and support. Follow-up crisis counselling and referrals. Ages 16+. Available 8:00 a.m. – 8:00 p.m., 7 days a week.
Mental Health & Addictions Urgent Care Centre
519-257-5111 x77968
744 Ouellette Ave (Accessed through Crisis Walk-In Service). A central access point for those who cannot safely wait for community mental health and addiction support. Available Monday to Friday from 11:00 a.m. - 7:00 p.m.
Ontario Poison Centre
1-800-268-9017
Telephone service providing expert poison advice to the public and health-care professionals. Get advice about common poison exposures such as medicine, plants, and industrial chemicals, as well as drug overdoses. Available 24 hours/7 days a week.
Windsor Regional Hospital
Ouellette Campus, Emergency Department
1030 Ouellette Ave, Windsor
24 hours/7 days a week
WITHDRAWAL MANAGEMENT SERVICES
These services provide support to those who are withdrawing from substances.
Hôtel-Dieu Grace Healthcare
Residential Withdrawal Management Services
519-257-5225
3740 Connaught Ave
A 22-bed residential, medically supported, alcohol and other substance withdrawal co-facility for men and women 16 years of age and older who cannot safely go through withdrawal in the community. Call for bed availability and general instructions on the admission process.
Community Withdrawal Management Services
Windsor (Youth Ages 12-24):
519-796-5131 or 519-796-5147
Windsor (Adults 25+):
519-819-7832 or 519-564-6979 or 519-796-5130
3740 Connaught Ave
Leamington (Adults 25+):
519-257-9745
215 Talbot St E
Supports those in our community, 12 years of age and older, who prefer to withdraw from alcohol and/or other substances at home or in another safe, supportive environment.
MEDICAL MANAGEMENT/ADDICTION MEDICINE
These services provide access to physicians who specialize in addiction medicine.
Aegis Health Group
RAAM Clinic
226-946-1000
Amherstburg: 433 Sandwich St S
Belle River: 190 Chisholm St
Central Windsor: 1883 Turner Rd
Downtown Windsor: 1083 Ouellette Ave
Downtown Mission: 875 Ouellette Ave
Essex: 186 Talbot St S
Kingsville: 200 Main St E
Erie St. Clair Clinic
Opiate Replacement Therapy
Medical Management of Excessive Drinking
RAAM Clinic
Windsor:
519-977-9772
1574 Lincoln Rd
Leamington:
519-326-7742
33 Princess St
Medical Wellness Centre
Opioid Dependence Treatment (Methadone and Suboxone)
519-254-0008
380 Pelissier St
Roseville RAAM Clinic
Rapid Access Addiction Medicine
Roseville Gardens Clinic:
519-988-1020
2525 Roseville Garden Dr
City Centre Clinic:
519-254-3300
500 Wyandotte St E (at Glengarry)
John Street Clinic (Leamington):
519-398-9199
15 John St
Renew Medical Clinic
Opioid Maintenance Treatment
519-322-4922
4 Talbot St E (Leamington)
TrueNorth Addiction Medicine Program
Medication-Assisted Treatments
www.truenorthmedical.com
Church Street Pharmacy: 366 Wyandotte St W
Goyeau Pharmacy: 1078 Goyeau St
Westside Pharmacy: 1550 Huron Church Rd
Parkway Medical Pharmacy: 6711 Tecumseh Rd E
Apollo IDA Pharmacy: 1169 Lauzon R
Oak Pharmacy (Leamington): 250 B Oak St E
ACCESS, NAVIGATION, AND HELPLINES
These programs help community members navigate the mental health and addiction care system, some with a focus on substance use disorders.
Canadian Mental Health Association – Windsor-Essex County Branch
www.windsoressex.cmha.ca
Coordinated Access
519-257-5111 x72621
Provides a “no wrong door” to mental health services by offering comprehensive assessments for individuals experiencing mental health issues and requiring access to services. Individuals and their loved ones may then be linked to a wide variety of services depending on need within CMHA-WECB, HDGH, or the community.
Connex Ontario
www.connexontario.ca
1-866-531-2600
Text CONNEX to 247247
Provides service information for people experiencing problems with gambling, drugs, alcohol, or mental health. Call, text, live chat, or email is available 24 hours/7 days a week. Services in over 170 languages.
Health 811
www.health811.ontario.ca
8-1-1
Connect with a registered nurse 24 hours/7 days a week for non-urgent health advice.
Hôtel-Dieu Grace Healthcare
www.hdgh.org/addictionassessmentreferral
Addiction Assessment and Referral Program
519-257-5224 (Windsor), 519-984-2531 (Leamington)
744 Ouellette Ave
For individuals concerned or experiencing problems and/or negative consequences related to substance use. Ages 16+. Walk-in intake on Tuesdays from 1:30 p.m. - 4:00 p.m. and Fridays from 9:00 a.m. - 11:30 a.m. Call and ask to speak with Addiction Assessment and Referral team.
Windsor Essex Community Health Centre
System Navigation and Advocacy
519-997-2824 x408 or x409
Street Health, 711 Pelissier Street
For support navigating the health care and social service system.
211 Ontario
https://211ontario.ca/
2-1-1
Dial or text 2-1-1 to get connected to non-emergency community programs and social services. Helpline is available 24 hours/7 days a week. Text, live chat, and email is available Monday to Friday from 7:00 a.m. - 9:00 p.m.
OUTPATIENT PROGRAMS (GROUP & INDIVIDUAL SUPPORT)
These programs provide treatment and/or support in the community.
Aegis Community
519-946-1000
Caduceus Aegis
Confidential support group for healthcare professionals who are struggling with addiction.
Peer to Peer Support Group
Peer-led support group for individuals in recovery.
Alcoholics Anonymous
519-256-9975 (Windsor), 519-999-1234 (Leamington)
12-step program to help individuals to achieve and maintain abstinence from alcohol.
Can-Am Friendship Centre
Indigenous Alcohol and Drug Worker Program
519-253-3243
Provides traditional and non-traditional substance use prevention, recovery, and rehabilitation services primarily to members of the Indigenous community of Windsor-Essex County. Offered Monday to Friday from 9:00 a.m. - 4:30 p.m.
Indigenous Child and Youth Mental Health and Addictions Program
Provides support to children and youth (up to age 18) struggling with mental health and/or substance use issues. Offered Monday to Friday from 9:00 a.m. - 4:30 p.m.
Canadian Mental Health Association – Windsor-Essex County Branch
1:1 Concurrent Support
519-257-5111 x72621 (Coordinated Access)
Counsellors provide up to 6 sessions of 1 to 1 support, which are tailored to meet the clients where they are in their recovery journey. Staff focus on skill building for individuals that are wanting to build skills to reduce or stop their substance use.
S.T.A.G.E.S.
519-255-7440
Support group for individuals aged 16+ with concurrent disorders (mental health and substance use disorders) who are in recovery. Call and ask to join the group.
Cocaine Anonymous
1-416-927-7858 (Information Line)
12-step program to help individuals to achieve and maintain abstinence from cocaine.
Downtown Mission
Phoenix Recovery Program
519-962-5582 x803
Addresses the needs and supports men and women struggling with substance use and working through their recovery journey. Offered Monday to Friday from 9:00 a.m. - 5:00 p.m.
House of Sophrosyne
Caring Connections – Mothers and Fathers in Recovery
226-347-3957
12-week program to support parents in recovery. Mothers in Recovery offered Tuesdays from 1:30 p.m. - 2:30 p.m. Fathers in Recovery offered Tuesdays from 4:00 p.m. - 5:00 p.m.
Day Treatment Program
519-252-2711 x108 or 519-819-0643
Counseling program to help people attain safety from trauma and/or substance use. Offered Tuesdays, Wednesdays, and Thursdays from 10:00 a.m. - 3:00 p.m.
Hôtel-Dieu Grace Healthcare
Concurrent Disorders Treatment Program
519-257-5125 x1
Outpatient program for individuals aged 16+ whose health is affected by a diagnosed mental health concern and a substance-related disorder.
RE/ACT
Recovery Education for Addictions and Complex Trauma
519-903-7629
12-week program that names the numerous ways trauma shapes our lives, thought patterns, behaviours, and health. Offered Monday to Friday 9:00 a.m. – 12:00 p.m.
Windsor Family Health Team - Team Care Centre
One Team Recovery Program
519-250-5524
5-week use program offered throughout Windsor-Essex County 2 days/week, 4 hours/day. The program promotes personal wellness through self-management and recovery training with individual and group therapy/counselling and education.
Addictions Counselling
Provides private/confidential counselling for those struggling with substance use, gambling use, and/or harmful behaviours.
Southwestern Ontario Aboriginal Health Access Centre
Mental Health and Addictions Services
519-916-1755
Provides services for individuals, family members, and caregivers and promotes healthy lifestyle options, including prevention, treatment, and aftercare. Offered Monday to Friday from 8:00 a.m. - 5:00 p.m.
Windsor-Essex Community Health Centre
S.T.E.P.S
519-258-6002 (Sandwich), 519-997-2827 (Pickwick), 519-997-2828 (Leamington)
Provides individual and group sessions for individuals aged 16+ affected by substance use, including friends and family.
Youth Addictions Counselling
519-253-8481 x239
For individuals aged 12-17 who are experiencing addiction, have experienced addiction in the past, or who have been impacted by a loved one’s addiction.
Youth Wellness Hub
519-800-8640
215 Eugenie St W Unit #106
Offers walk-in mental health and addictions services for youth aged 12-25 including counselling, peer support, and groups. Available Monday to Friday from 1:00 p.m. - 7:00 p.m.
RESIDENTIAL/BEDDED TREATMENT
These programs provide the most intensive addiction treatment, in a residential setting.
Typically, people attempt outpatient treatment before trying bedded treatment.
Brentwood Recovery Home
Residential Programs
519-253-2441
21-day (short-term) and 90-day (long-term) residential programs for individuals seeking life-long recovery.
House of Sophrosyne
Residential Treatment
519-252-2711 x115
5-week residential substance use treatment program for women.
ONLINE SUPPORTS
These programs provide virtual services that can be accessed from home.
Breaking Free Online
www.breakingfreeonline.ca
An online support tool designed help individuals manage substance use. BFO uses practical, self-guided courses, positive coping skills, and behaviour change techniques to support individuals in recovery and to help prevent a relapse.
House of Sophrosyne
www.sophrosyne.ca
Transitional Care for Women
226-350-1569
12-week program to support women who have completed treatment and are seeking ongoing support during recovery. Program offered on Tuesdays from 1:00 p.m. - 2:00 p.m. or 3:00 p.m. - 4:00 p.m., Wednesdays from 10:30 a.m. - 11:30 a.m., and Thursdays from 9:30 a.m. - 10:30 a.m.
Virtual Day Treatment Program
519-252-2711 ext. 116
6-week addiction and trauma treatment program. Offered Tuesday to Thursday from 9:30 a.m. - 11:00 a.m.
Virtual Relapse Prevention Week for Co-Occurring Disorders
519-990-7547
5-week webinar series held once per month. Can be accessed at any point during recovery. Offered Monday to Friday from 9:00 a.m. - 10:00 a.m.
If a service or program on this brochure is no longer offered or it has changed, please call 519-258-2146 ext. 3100